>> took two months to get it fixed (and it still needs another visit but we have a workaround so we're okay.) <<
We've actually had better luck with chimney sweeps. Last year they lifted the thing -- by hand! -- so we could shove a fireproof mat underneath it, something that wasn't available when the thing was installed decades ago.
>> I hear you on the obnoxiousness of repair people, although ours are rather more swamped than lazy. <<
I can forgive swamped, if people prioritize responsibly. That is, households with infants or elders first, or people with a vulnerable condition. I should be a priority for air conditioning, but not much for heat. What we're worried about now is the pipes freezing.
What I will not forgive is people who won't answer the phone, won't return calls, lie about when they'll be out, don't stay in touch, forget to order parts, sell us equipment that nobody else services, do shoddy work, and otherwise behave in unprofessional ways.
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dancing_serpent
Thoughts
Date: 2016-11-25 02:45 am (UTC)Aww, shucks.
>> I'm thankful my woodstove works, too; <<
Yay!
>> took two months to get it fixed (and it still needs another visit but we have a workaround so we're okay.) <<
We've actually had better luck with chimney sweeps. Last year they lifted the thing -- by hand! -- so we could shove a fireproof mat underneath it, something that wasn't available when the thing was installed decades ago.
>> I hear you on the obnoxiousness of repair people, although ours are rather more swamped than lazy. <<
I can forgive swamped, if people prioritize responsibly. That is, households with infants or elders first, or people with a vulnerable condition. I should be a priority for air conditioning, but not much for heat. What we're worried about now is the pipes freezing.
What I will not forgive is people who won't answer the phone, won't return calls, lie about when they'll be out, don't stay in touch, forget to order parts, sell us equipment that nobody else services, do shoddy work, and otherwise behave in unprofessional ways.