>> So max out the first aid and emergency stuff as far as people can / are willing to go. <<

Sensible.

>> The bare minimum I prefer to to teach people is "Call 911 and tell them your address." Adding type of emergency is a bonus.

Sometimes if a person is interested, other stuff can be added. Ditto if there is a medical reason (like a preexisting medical condition.) Or in this context, gang warfare... <<

One thing L-America fails to do in many cases is discuss the variety of jobs available in an emergency.

* Stay out of the way is always a viable choice. If you don't know what to do, or the situation freaks you out, etc. then you can help by leaving or sitting down somewhere quiet. Then responders don't have to worry about you.

* Phone Guy is another job. Someone needs to call for help, describe the situation, and stay on the line until responders arrive. Preferably, this should be someone who gives good phone.

* Scene Assessment / Management is important, especially in complicated situations. You need to make sure nobody else gets hurt and nothing explodes.

So applying first aid is only one of multiple options.

>> [Disclamer: I my life, I'm specifiacally teaching communication skills, for phone calls and classes and such. I am not directly teaching first aid...but maybe I should look into qualifying for that.] <<

First aid would be an excellent addition to your skillset -- especially as people may ask you about health issues.

There are scripts for practicing how to report different types of emergency.

>>Personally, I would consider "stop bleeding" to be part of the basic first aid training, like what the Red Cross offers over here.<<

Well, there are different levels of bleeding, and different levels of detail depending on the class. "Hole big enough to stuff a sweatshirt in" is not covered below advanced level, where you get into things like occlusive bandages and how to stop bleeding in places you can't tourniquet. The basic outline is direct pressure, pressure points, and tourniquet; but they often don't go into a lot of detail about which and how.

>> I'd suggest RC-certified level training, and (if possible) pocket or car first aid kit. <<

Cas has an everyday carry kit. He uses it several times a day. But it's for small injuries, because people who work with their hands will ding themselves pretty often. He needs a considerably larger one.

>> Be sure to stock trauma dressings...or menstrual pads.<<

Tampons are great for small to medium bullet wounds.

There are hyperlight trauma kits suited to everyday carry. The training that comes with those is focused on heavy bleeding, like glass injuries or gunshot wounds. That'd be the quickest boost for Cas right now. But I think he might start considering EMT training.

>> Anyone who doesn't want the full lesson...well if they're willing, a three minute talk with Molly on "If heavy bleeding, stop heavy bleeding, and you do that by xyz," is better than nothing. <<

True, but see above re: different tasks. So far, people have been ambushing groups, not individuals. Hence why Cas got shoved behind a van so the gang's fighters could protect the noncombatant. He was only activated once someone got injured and his patcher role became relevant.

>> Also, they are in a functional society that has access to Emergency Services - so they can reasonably expect to handover complex problems relatively quickly. Or have someone talk them through it on the phone. <<

Truer there than here. However, they're in a shitty neighborhood, so response time is slower than downtown.